Privacy Policy

Effective Date: August 14, 2025

This Privacy Policy describes how American-HomeServices, the parent company of HVAC-Homeservice.com ("we," "our," "us"), collects, uses, discloses, and safeguards information when you engage with our pay-per-call lead generation platform.

By using our website or calling numbers displayed on our advertisements, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our platform:

A. Information You Provide by Calling

When you call a phone number displayed on our website or advertisements, the call may be tracked, recorded, and routed to an independent HVAC service provider.

Caller ID information, including your phone number and approximate location, may be captured.

B. Automatically Collected Information

We use call tracking technologies, cookies, pixels, and analytics tools to measure ad performance, understand user behavior, and improve our services.

Information such as IP address, device type, browser, and location may be collected.

C. Marketing & Analytics Data

We may collect aggregated data related to how you found us (e.g., Google Ads, search terms, campaign identifiers).

2. How We Use Information

Your information is used for the following purposes:

• To route your call to a participating local HVAC contractor or service provider.

• To track call performance for pay-per-call advertising campaigns.

• To analyze marketing effectiveness and improve our advertising.

• To maintain call records for quality assurance, dispute resolution, and compliance.

• To comply with applicable legal or regulatory requirements.

3. Sharing of Information

We may share information with the following parties:

Local Service Providers: Your call details and contact information may be shared with the independent HVAC provider to whom your call is routed.

Affiliate Partners & Buyers: Since our business model is pay-per-call, participating partners may receive certain details necessary to validate and process calls.

Legal & Compliance Authorities: We may disclose information if required by law, subpoena, or government request.

We do not sell personal information to unrelated third parties for general marketing purposes.

4. Call Tracking & Recording

Please be aware that calls placed through phone numbers displayed on our website or advertisements may be monitored and recorded for training, quality assurance, and verification purposes.

5. Cookies & Tracking Technologies

Our website uses cookies, tracking pixels, and related technologies for:

• Ad performance tracking

• Fraud prevention

• User experience optimization

You can manage cookie preferences in your browser settings, but disabling cookies may affect website functionality.

6. Data Security

We implement commercially reasonable safeguards to protect information. However, no data transmission or storage method can be guaranteed 100% secure. By using our platform, you acknowledge and accept this risk.

7. Third-Party Links & Services

Our website may contain links to third-party websites or services not operated by American-HomeServices. We are not responsible for their privacy practices.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to personal data we hold about you.

• Request correction or deletion of your personal data.

• Opt-out of certain tracking technologies.

Requests can be made by contacting info@americanhomeservice.com.

9. Updates to Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.